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Technical Support

At IXRF Systems we offer paramount customer service and support. Please feel free to contact our headquarters directly at any time: 512-386-6100.

Customer Reference Information

We believe at IXRF that addressing our customers' needs is "key" to our success. By working closely with our customers, IXRF has continued to translate feedback from our customers into improvements in our software packages. Our thanks go out to all of our customers, because with their help, we have the most powerful microanalysis system available. Below is a small sample of some of the organizations that chose IXRF. Please contact us to find IXRF users near you.

Customers

3M Corp
Aberdeen Proving Ground
Air Liquide
Akron Rubber Development Lab, Inc.
Albany State Univ
AMERI-SCI, NYC
ANASPEC CC
Applied Thin Films, Inc.
ARACOR
ARGONNE NATIONAL LABS
Arizona State University
Arnold Magnetics Technologies
ASSING SPA
Atomic Energy of Canada Ltd.
Auburn University - Physics Dept
Avery Dennison
Aviation Laborotories, Inc.
BABCOCK & WILCOX
BAE Systems
Ball Aerospace & Technology
Basell USA, Inc.
Baylor College of Dentistry
Bess Test Labs
BodyCote
Bodycote Materials Testing Canada, Inc.
Boeing Company
Central Research Institute of Electric Power Indus
Cerium Labs
CHEMICAL LIME
Chester Lab Net
CHEVRON
CONOCO PHILLIPS
Cooper Power Systems
COORS TEK ANALYTICAL LABS
DAI IL COMMERCE CO.
DAMILER CHRYSLER
DESERT RESEARCH INST.
Detroit Diesel
DOW CHEMICAL
Duracell/ Gillette Corporation
E.I. DUPONT
EASTMAN CHEMICAL
EASTMAN CHEMICAL COMPANY
Eastman Kodak
Eaton Corp.
Edwards Airforce Base
EPA
EXTRAD INSTRUMENTS (THAILAND) CO., LTD
EXXON MOBIL
FAPESP
FBI
FERRO CORP
Forensic Science South Australia
FREESCALE
GE PLASTICS
GENERAL ELECTRIC AIRCRAFT ENGINES
GENERAL MOTORS OF BRAZIL
General Motors Research Labs
Gideon Analytical
GLATFELTER CO.
GLOBO DE PLOMO ENT.
GMA
Goodrich Aerostructures Group
Goodrich, Inc.
H.B. FULLER
Halliburton
HANSCOM AFRL/SNHC
HI TECH
HICKAM AFB-CIL
HITACHI GLOBAL STORAGE
Hitachi High Technologies America, Inc.
Honda of America Mfg., Inc.
HONDA SOUTH CAROLINA MFG., INC
Honeywell Electronics
HONG KONG UNIV
HOSPITAL FOR SICK CHILDREN
IBM Corporation
Idaho National Laboratory/Battelle Energy Alliance
Institute of Botany of the ASCR (IBOT)
INTEL
INTERNATIONAL PAPER DO BRASIL LTDA
International Rectifier, Hi-Rel Products
INTERNATIONAL TRUCK AND ENGINE
ITT INDUSTRIES
James Hardie Research & Development
JFK SPACE CENTER
JOHN H. GLENN RESEARCH CENTER
Jet Propulsion Laboratories (JPL)
Johnson Space Center
Korea Expressway Corp



LOCKHEED MARTIN
LORAL SPACE SYSTEMS
Los Alamos National Laboratory
Material & Parts Technology Institute
McCRONE ASSOCIATES
Merck & Co.
MicroMaterials Research
Microscopia
MIT
MITSUBISHI
MOTOROLA SEMICONDUCTOR
NALCO/ EXXON
NASA LEWIS RESEARCH CENTER
NASA/GLENN RESEARCH CENTER
NAVAL AVIATION DEPOT
NAVAL INTERMEDIATE MAINTENANCE FACILITY
NAVIMFAC PAC NORWEST
NISENE TECHNOLOGY
NIST (American Dental Association)
NORTHROP GRUMMAN
Northwest Laborotories, Inc.
OAKRIDGE NATIONAL LABS
ONSEMICONDUCTOR
Osram Sylvania
PACFIC METALS
Pacific Lutheran University
PACIFIC NORTHWEST NATIONAL LABS
Panasonic
PETRO CANADA LUBRICANTS
Petrobras America, Inc.
PG & E
PHELPS DODGE MINING CO
Photometrics, Inc.
Pratt & Whitney
Praxair
RAYTHEON COMPANY
REDSTONE ARSENAL
Reliant Energy (Formerly HL&P)
RESTEC
Rockwell Collins
ROCKY MOUNTAIN LABS
SANDIA NATIONAL LABS
Sandvik Mining and Construction Tools
Sauer-Danfoss (US) Company
Xerox

Software Downloads



Iridium Ultra

Drivers

EDS2008

EDS2006

Frequently Asked Questions


Q: What type of EDS detectors does IXRF offer?
A: IXRF offers a multitude of different detectors. We have a detector to meet your budget, in either LN2 or Silicon Drift Detectors (SDD). You may choose from several different guaranteed resolutions.

Q: I am interested in an upgrade. Can I use my existing EDS detector?
A: Yes, IXRF was designed to interface with most detectors. We have not come across one which was incompatible. In many cases light element sensitivity is increased due to our digital pulse processing electronics.

Q: When I upgrade my IXRF software, what needs to be done?
A: Simply download the latest version and install it.

Q: Once I upgrade with IXRF, who supports my detector?
A: IXRF does. IXRF has full capabilities for window, crystal, FET, and rebuild. You will be in good hands.

Q: Once I buy an IXRF system and later decide to change SEMs, can the IXRF system be adapted to a different SEM?
A: Yes, the only restriction is the detector. The detector must be fitted to the new SEM. Please contact IXRF regarding the specific modifications to the detector.

Training




Join us for this three day comprehensive Hands-On Training course where you will use your own samples to learn advanced IXRF EDS Features.


You will be taught:
  • SEM EDS Elemental Interaction
  • Helpful Quatitaive Tips
  • Getting the most of YOUR SEM/EDS

Can't make it to Austin?

We provide on-site Training at your facility.


Meet us on the internet

Internet Training Blocks


Email This email address is being protected from spambots. You need JavaScript enabled to view it. to register or fill out the form below:

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Introducing Benchtop XRF




About Us

Since its incorporation over two decades ago, IXRF Systems has proven itself as a leader in x-ray microanalysis. IXRF uses innovative design and technology for example, IXRF remains the only EDS company capable of using the SEM PC, offering a “One PC Solution.”



Our Location



Contact Us


IXRF Sytems, Inc. reserves the right to change specifications without notice. Copyright 2015 IXRF Systems Inc.



10421 Old Manchaca Rd., Suite 620
Austin, TX 78748
Telephone: 512.386.6100
Fax: 512.386.6105