Contact Us
Tell us about your application and we will connect you with an applications scientist or engineer. For an existing system, use Support instead.
IXRF, Inc.
10421 Old Manchaca Rd., Ste. 620
Austin, TX 78748 USA
Phone & Fax
Frequently
Asked Questions
Contact IXRF through our online contact form, email info@ixrfsystems.com, or call +1 512-386-6100. Our team will direct your inquiry to the appropriate commercial, applications, service, or technical specialist.
Submit a request through the IXRF contact or quotation form and tell us which product or application you are interested in. A commercial or applications specialist will follow up to discuss your requirements and recommend an appropriate configuration.
Include your application, sample types and dimensions, elements of interest, spatial-resolution or mapping requirements, and product of interest. The more information you provide about your analytical goals, the better we can configure a system for your needs.
Yes. IXRF can evaluate customer samples to demonstrate instrument performance for a specific application. Contact us first to discuss your analytical goals and sample requirements; approved samples can then be submitted using the IXRF Sample Analysis Form.
Yes. Contact IXRF to discuss your application and schedule a demonstration appropriate to your samples and analytical objectives. Demonstrations can be tailored to show the capabilities most relevant to your work.
Yes. Customer visits can be arranged at our Austin, Texas facility for meetings, instrument demonstrations, applications discussions, and other scheduled activities. Contact IXRF in advance so we can coordinate your visit with the appropriate team.
For technical support, email support@ixrfsystems.com, submit the online support form, or call +1 512-386-6100. IXRF provides remote and onsite diagnostics and service for supported systems.